Management Programme
ASSIGNMENT
FIRST SEMESTER
2018
MS – 21: Social Processes and Behavioral Issues
School of Management Studies
INDIRA GANDHI NATIONAL OPEN UNIVERSITY
MAIDAN GARHI, NEW DELHI – 110 068
MS-21
ASSIGNMENT
Course Code : MS - 21
Course Title : Social Processes and Behavioral Issues
Assignment Code : MS-21/TMA/SEM - 01 /2018
Coverage : All Blocks
Note: a. There are two sets of assignments. Set A is for the students who have registered for MS-21
prior to January 2018. Set B is for students who have registered for MS-21 in January, 2018
b. Attempt all the questions and submit this assignment on or before 30th April, 2018 to the
coordinator of your study center.
SET A
1. Describe the emerging scenario of organizations. Explain the steps to be taken by management into
bring in the mindset of employees conducive to changing reality of business in an organization you
are aware of. Briefly describe the organization you are referring to.
2. Explain the relevance of behaviour modification in organizations and briefly discuss the role of
ethics in behaviour modification.
3. Briefly discuss how organizational culture can be developed and describe the attributes of work
culture and their relevance.
4. Describe the process of perception. How behaviour is influenced by perception? Explain with the
help of examples
5. Roles and norms are control mechanisms of groups. Discuss with the help of examples.
SET B
1. Discuss the modern theories of leadership citing relevant examples.
2. Differentiate between counseling, guidance and psychotherapy. Explain various approaches to
counseling with the help of examples,
3. Explain any two theories of motivation citing relevant examples,
4. What is organisational citizenship behaviour? Discuss different approaches to OCB.
5. Explain the statement, “Words are symbols and meaning exist in mind”. Supplement with relevant
examples.