COMMUNICATION SKILLS WORKSHOP SOLVED PAPERS AND GUESS
Product Details: COMMUNICATION SKILLS WORKSHOP SOLVED PAPERS AND GUESS
Format: BOOK
Pub. Date: NEW EDITION APPLICABLE FOR Current EXAM
Publisher: MEHTA SOLUTIONS
Edition Description: 2016-17
RATING OF BOOK: EXCELLENT
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ABOUT THE BOOK
FROM THE PUBLISHER
If you find yourself getting fed up and frustrated with other ignou book solutions now mehta solutions brings top solutions for PONDICHERRY UNIVERSITY . this COMMUNICATION SKILLS WORKSHOP contains previous year solved papers plus faculty important questions and answers specially for PERIYAR UNIVERSITY .questions and answers are specially design specially for PERIYAR UNIVERSITY students .
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UNIT-I COMMUNICATION FOUNDATIONS Communication model – relevance and types of managerial communication – communication barriers – ethical communication Professionalism in communication – team communication, meetings, listening, nonverbal communication
UNIT-II BUSINESS WRITING Planning business messages.- Analysing the task, anticipating the audience, adapting the message Organizing and writing business messages – Patterns of organization – Use of tools such as mind maps – composing the message Revising business messages - Revising for clarity, conciseness and readability – proofreading and evaluating Writing business proposals and reports
UNIT-III WORKPLACE COMMUNICATION Electronic messages and digital media – Use of audio visuals Positive messages - Negative messages – structure and patterns in communicating news Persuasive messages – Developing a sales pitch, Negotiation and conflict resolution Presentation skills – overcoming stage fright – gaining and retaining the attention
