MS-24 dec-2007
MS-24 : EMPLOYMENT RELATIONS
l. What is industrial relations ? Discuss the Marxist and the Gandhian approach to industrial relations.
2- Outline the origin and growth of employers' organizations in India. State the first NCL's observations on the employers' organisations.
3. Discuss the rationale for workers' participation in management with illustration. What are the issues involved in participative forums ?
4.Define and describe 'Grievance' Briefly discuss approaches to Grievance Resolution.
5. Write short notes on any three of the following :
(a) Strategies in negotiation
(b) Productivity bargaining
(c) Red Hot Stove Rule
(d) Power and Authority
(e) Generic characteristics of large non-union firms
6. Read the following case and answer the questions given at the end.
The Andhra Pradesh State Road Transport Corporation has been providing passenger transportation facilities since 1956. It has been extending its operation from one region to another. by nationalising the private passenger transport companies in a phased manner. Presently it is operating its services in 80% of the routes in the State. It nationalised two routes in East Godavari District in the State in October, 1988. Normally it absorbs all the employees working in passenger transport companies be{ore nationalisation and fixes their wages at par with the scales of similar categories of jobs.
The pay scales in the corporation are determined on\ the basis of mutual agreement between the management and the recolnised trade union. The scales are revised once in three years. The recent agreement .came into force with effect from September, 1988. There are two classes in the drivers' category, i.e., Class I (drivers working on long distance buses) and Class II (drivers working on short distance routes). The pay scale of Class II drivers is enhanced from Rs. 600 - 1200 to Rs. 900 - 1600 (with effect from September, 1988) in' consequence to the latest agreement. The agreement further says that the pay scales of the drivers drawing the scale of Rs. 600 - 1200 will be fixed in the scale of Rs. 900 - 1600.
The corporation absorbed 10 drivers who were with the private passenger transport companies upon the recent nationalisation of two routes. The personnel department fixed the scale of these 10 drivers in the scale of Rs. 600 - 7200 and it rejected their plea of fixing their pay in the scale of Rs. 900 - 1600 saying that only thedrivers drawing the scale of Rs. 600 - 7200 are now eligible to draw the new scale of Rs. 900 - 1600. The corporation has set up both the grievance machinery and the collective bargaining machinery to resolve employee problems. Then these drivers tub-ittnd this issue to the foreman who is their immediate superior. The foreman told them to raise this issue in collective bargaining with the help of trade union leaders as it is a policy issue. These drivers approached the trade 'union leaders and persuaded them to solve the issue. The trade union leaders included this item in the draft agenda to the collective bargaining committee to be held in January, 1989. But the collective bargaining committee deleted this item from the draft agenda saying that this issue can be settled through grievance machinery as only 10 drivers out of 3,000 drivers of the corporation are concerned with this issue.
Questions :
(a) What are the core-issues in the case ?
(bl Who is correct - the personnel department or the foreman or the collective bargaining committee ?
(c) How would you redress this grievance if you were the C.E.O. of the organisation ?
