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Sunday, 18 November 2012 08:59

Ms-24 june 2007

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MS-24   june 2007



1. Briefly discuss  the  levels  and  forms  of  WPM  in  India. Discuss  the  implementation  of  WPM  in  industry. 

2.  Describe registration and  recognition of  Trade  Unions. Briefly  discuss the  methods  of  verification  of  union membership  and  state  the advantages  and  disadvantages  of  these  methods. 

3.  Discuss  the  various  approaches  to  industrial  relations  and their.relevance. 

4.  Describe  the  concept  and process  of  collective  bargaining. Describe  the  emerging  trends  of  collective  bargaining,  with few examples.

5.  Write short notes  on  any threeof  the  following  : 

(a)  Conflict vs. Cooperation

(b)  Misconduct

(c)  Lay-off

(d)  Red Hot  Stove Rule

(e)  Structure  of  employers'  organisations  in  India


6.  Read  the  following  case  carefully  and  answer  the  questions given  at  the  end. 

                                     ADJUSTMENT  PROBLEM

Twenty  female employees  of  a  large  company were grouped  together  daily  in  an area  measuring  forty  feet  by forty  feet  to  perform semi-skilled  assembly  work. Though the layout  was  far from  ideal,  it  was  accepted  as "livable" at  least  as  temporary quarters  until  construction  of  the new  manufacturing facility  was  compl  eted,  and  these women  enjoyed  their  work.  Their  pleasure  came rnostly from  the fact  that they could  talk fleely about  any subject that came  to  mind and still  be able  to  do their  jobs.  They worked  elbow  to  elbow  and rarely  failed  to  assemble  their daily quota. When the  new  manufacturing  facility finally opened, the  women  were  assigned  to  an  'area  several times  larger  than  their  former  quarters.  The  new  plant was  equipped with  superior  lighting,  water  fountains, windows  and piped-in  music.  On  the  surface,  these  work conditions  appeared  ideal,  no  employee  sat less  than  six feet  away  from  any  other.  Management,  however, became  perplexed  over the  performance  of  this group of women after  a few  weeks  in the new facility.  Absenteeism increased,  production lagged,  complaints  and  grievances were  numerous,  and two  of  the  women quit their jobs.

     In  a  closed  door  confer  ence  with  the  Production Supervisor,  the  Plant  Engineer  and  the  Manufacturing Manager, the  Personnel  Director voiced his opinion  about the  unforeseen problems  in  the  assembly  department.  In his  opinion  the  women  missed  the  personal contact  with each other,  missed  the  continuous  conversation  and  other

accustomed forms  of  social interaction  and  basically  were resisting  the  change to  the  new  location.  The  Personnel Director  recommended that  the  Plant Engineer should do

something  about  redesigning  the  layout  to  bring  the women  closer  together  even if  it  meant  spending  several thousand rupees to  do  it.

Questions  :

(a)  Analyse the  problem  in  this  case.

(b)  If  you  were  the  Personnel Director  how  would  you have dealt with  the  grievance of  the  workers  ?

(c)  If  the  employees  were men, would the  same situation have arisen ? Why  or  why  not  ?

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